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Refund and Returns Policy
Refund and Returns Policy – Lurious
At Lurious, we want you to love your purchase. If you’re not completely satisfied, we’re here to help with easy returns and refunds.
1. Return Eligibility
- Items must be returned within 30 days of purchase.
- Products must be unused, in original packaging, and in resellable condition.
- Proof of purchase is required.
2. Non-Returnable Items
- Gift cards and digital products.
- Items damaged due to misuse or improper handling.
3. How to Initiate a Return
- Contact Us with your order details.
- We’ll provide return instructions and a return shipping address.
- Once received and inspected, we’ll process your refund or exchange.
4. Refunds
- Refunds are issued to the original payment method within 7-10 business days after return approval.
- Shipping costs are non-refundable unless the item arrived damaged or defective.
Need help? Contact our support team—we’re happy to assist!